Tap any word to see its meaningDear Customer Service,I am writing to express my concern regarding an order that has not been delivered. I placed an order for a set of kitchen knives (Order #56789) on September 15, 2023, with an expected delivery date of September 25, 2023. Unfortunately, the package has not arrived, and I have not received any updates.I contacted your support team on September 30, 2023, and was informed that the order was delayed due to shipping issues. However, it has now been over two weeks since that conversation, and there has been no further communication.I would appreciate it if you could provide an update on the status of my order. If the package cannot be delivered within the next five business days, I would like a full refund of $75.00.Thank you for your prompt attention to this matter.Sincerely, Ms. Bell